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Privacy Policy

With these provisions we would like to inform you - our customers - which personal data we process, for what purposes they are processed, how this processing is carried out, who has access to your personal data, how long we process these data and how your rights in relation to our data processing.

For the personal data required by us for the fulfillment of the agreed performance is the "controller" in the sense of the Data Protection Regulation (DSGVO) and other data protection regulations:

MELON Informationstechnologie GmbH Weyringergasse 13 1040 Vienna Austria Telephone: +43 1 505 66 10 Email: support@sprit.org

For all other data processing in which we do not control the processing itself, in particular for domain registration services, the data controller is the registry operator of the respective TLD and - for all registrations for generic top-level domains - ICANN as a common data controller with the registry operator ,

Which of your personal data do we process?

Personal data is any information that relates to an identified or identifiable natural person. We process data that you voluntarily provide to us, data that we collect automatically when you visit our premises or websites, and we process data when you access and / or use our products and services.

Personal information we process as inventory data about our customers includes: your name, email address, telephone number and (if available) your fax number, your full personal address, the organization you work for (if applicable) required for the transaction), your gender, preferred language, date of birth, and the IP addresses you use to connect to our systems, your account name, the services you provide, and your login information.

We may also request additional personal information if this is necessary for the service you requested.

Our processing of third party data

By transferring personal data of third parties (eg when ordering a service for another person whose personal data you use or if you use their personal data as additional contact) you are obliged to inform the parties concerned about the terms of our privacy policy and the necessary consent of these parties to the use and processing of their data. In particular, they will inform them of any processing and transmission of their data to other parties, as described in this statement.

Purpose of processing

The information you provide to us when requesting service (or for correction, renewal or updating of service requests) is required to establish a contractual relationship between you and us for the provision of the services requested and the associated services Services required to properly and securely manage your customer account in order to prevent misuse of our services, to enable us to provide information about the process and renewal of services required and to enable us to comply with applicable legal obligations , The legal basis for this processing can be found in Art. 6 I (b) GDPR. Personal data may be transmitted to service providers who act as data controllers in our provision of services to you (eg registry operators, certification bodies, ICANN) for the purpose of collecting and processing personal data by those data controllers, based on their legitimate interest in In accordance with Art. 6 I f) GDPR. The legitimate interests of the Data Controller in relation to the information we provide include the establishment of a contractual relationship between you and us, the alleviation and / or prevention of misuse and / or fraud, verification of compliance with applicable licensing requirements and / or acceptable terms of use for the services they provide, the centralized management of a service register, the assurance of data accuracy, and the provision of end-to-end services in the event of our business failure.

The transmission of your personal data may in certain cases also be required by data controllers in order to comply with the applicable legal obligations under Art. 6 I c) GDPR. Please read the applicable registration statements for direct references to such legal obligations.

We may also share your personal information with third parties to protect the legitimate interests of those third parties under Article 6 (f), unless those interests are overridden by your fundamental rights and freedoms.

We may also disclose your personal information to service providers and / or publish your information based on your express, informed, and voluntarily given consent, for example, if you specifically request publication of your data in a registry despite our ability to edit or hide it , This consent may be revoked at any time.

How do we handle personal data?

We process personal data in full compliance with the technical, organizational and legal requirements of the DSGVO in our / our data center in Austria. As far as possible, we use data minimization principles and continually update our security practices to protect your personal information and other information from unauthorized access, loss, destruction or alteration.

Access to your data is only possible via an encrypted connection. Third parties will not have access to your data unless we grant access in accordance with these terms. We also require that anyone to whom we provide your information in accordance with these terms take appropriate security measures.

Who do we share your personal information with?

To the extent permitted by law, your information may be disclosed to the following parties:

We may transfer your personal information to third party service providers, as long as they are directly involved in the provision of our services to you, such as a registry operator of a top level domain for which you have requested registration (please see the registration conditions for any relevant TLD to find the registry operator and its registration conditions). We can not influence the data requirements of such parties. Such transfers may require the transfer of your personal information to organizations and / or servers outside the European Union.

We may share your personal information with third parties who are directly involved in the provision of payment services for payment options that you have selected to pay for our services, such as banks, credit providers, Paypal, and others. This may require the transfer of your personal information to organizations and / or servers outside the European Union.

If necessary, your personal data may be made available to the registry users (formerly Whois) and the users of those services as needed, to the extent that such provision and use is necessary to satisfy the legitimate interest of the controller or a third party, as described in Art. 6 I f) of the GDPR.

To ensure the smooth running of your business, your personal information may be shared with both trust providers and backup storage providers.

We may share your personal information with law enforcement agencies, other governmental or civilian authorities similarly empowered by applicable laws and regulations, and to courts with reasonable jurisdiction, as permitted by law. To ensure data accuracy and prevent misuse of our services, we may have the data provided by you verified by third-party verification providers. To evaluate our business, we can also give our examiners access to your data. For support purposes, we may provide third-party support services to third-parties access to your personal information.

Your data will be processed appropriately in our various departments. An external tax advisor oversees our tax affairs and a debt collection agency is charged with asserting any claims if one of our contracting parties is grossly in default of payments.

In addition, we also attract some processors who are required to share necessary data as part of their mandates. For assistance, we may provide third-party support services to third-party service providers.

We will never sell your information to third parties.

Further data usage

We will only use data for advertising, customer service or market research purposes if such use is necessary to provide or improve the service and the customer has previously given his consent. This consent may be revoked at any time. We store your personal information processed for business purposes for at least one year after the termination of the service for which it was collected, or longer if required by law, such as under tax legislation. Data processed for other purposes will not be processed longer than required for the purposes for which it was collected, or until all applicable legal requirements have been met.

Your rights with regard to your data

You have the right to access and correct your information through your account interface with us or any agency service provider you use. You have the right to request information about your personal information and to request a copy of all your information in a standard format. You may request the updating of any incorrect, outdated or incomplete information at any time to help us keep the Internet secure. We encourage you to periodically review the data you provide to ensure it is accurate, up-to-date, and complete. They have the right, under certain circumstances, to require the restriction of certain processing activities and to object to certain processing activities. If and as far as the processing is based on the consent, this consent can be revoked at any time by the consenting party. Under certain circumstances you have the right to delete your data. You have the right to be informed of where we have received your information from if we did not receive it directly from you. You can exercise your rights by contacting us. You also have the right to lodge a complaint with a regulatory agency.

Traffic data

Traffic data, such as data collected and used to measure the frequency of use of a telecommunications service, is collected only when necessary for the provision of services and invoicing. We also collect traffic data related to login attempts in our systems. Traffic data will not be stored for more than six months after the time required for billing and providing the service, unless the customer requires a longer retention period as part of a statistical function. Traffic data is not used to create user profiles.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer, and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is transmitted to a Google server in the USA and stored there.

However, if IP anonymization is activated on this website, your IP address will be truncated by Google beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. IP anonymization is active on this website.

Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity for website operators, and to provide other services related to webiste usage and internet usage.

The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google. You can refuse the use of cookies by making the appropriate settings in your browser. Please note, however, that in this case you may not be able to use the full functionality of this website. You can also opt out of Google Analytics for the future by downloading and installing the Google Analytics Add-on for your current browser: http://tools.google.com/dlpage/gaoptout?hl= s.

As an alternative to the browser add-on or within a mobile device browser, you can click on this link to exclude yourself from Google Analytics tracking within this website in the future (the opt-out only applies to the browser in which you are and only within this domain).

An opt-out cookie is stored on your device. This means that you will need to click this link again if you delete your cookies.

Cookies and other tracking technologies

When you visit our websites, we may require your consent to store certain information on your devices in the form of a cookie in order to better provide you with our services. Refusing to accept cookies may cause functions on our websites and user interfaces to be lost to you.

Anonymization of data

We have not taken any measures to anonymously process personal data in our system. We provide anonymization and privacy services for domain name registrations in certain circumstances when the use of such services is permitted by the data controller (the registry operator)

Changes to these provisions

Please note that the privacy policy can be changed at any time in compliance with the applicable data protection regulations. The version that is available on our website at the time of your order or the last visit to our website applies. We inform you about changes either directly via newsletter or indirectly via your service provider.

This document was last updated on May 24, 2018

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